At Flamingo Lodge, we value your privacy and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, store, and safeguard the data you provide when visiting our website or using our services.
1. Information We Collect
We may collect the following types of information:
- Personal details such as your name, phone number, and email address
- Booking information including stay dates, preferences, and special requests
- Payment‑related details processed securely through trusted third‑party providers
- Website usage data such as IP address, browser type, and pages visited
2. How We Use Your Information
Your information is used to:
- Process reservations and manage your stay
- Respond to inquiries and provide customer support
- Improve our website, services, and guest experience
- Send important updates related to bookings or lodge operations
- Comply with legal or regulatory requirements
We do not sell or share your personal information with third parties for marketing purposes.
3. Data Protection and Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. Only authorized staff and service providers may access your data when necessary to perform their duties.
4. Cookies and Website Tracking
Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, though some features may not function fully.
5. Third‑Party Links
Our website may contain links to external sites. Flamingo Lodge is not responsible for the privacy practices or content of those websites.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Request deletion of your data where applicable
- Withdraw consent for certain types of processing
To exercise these rights, please contact us directly.
7. Updates to This Notice
We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated revision date.
8. Contact Us
If you have questions or concerns about this Privacy Notice or how your information is handled, please contact our team through our official communication channels.